Cool & Cool is strongly committed to respecting the privacy of all persons using our websites and mobile application and the protection of any personally identifiable information which we may collect on our Websites/App and use as part of our data collection process. Such personal information will be collected and/ or used in accordance with the terms and conditions of this Privacy Policy.
Information Collection and Use
Cool & Cool, collects your data to process your online purchase and to further intimate you regarding the promotion and services. Cool & Cool, may collect personal information including, but not limited to, your title, name, gender, date of birth, email address, postal address, delivery address (if different), telephone number. The information that we request will be retained by us and used as described in this privacy policy.
Cool & Cool reserves the right to collect personally identifiable information as, name, address, telephone number and e-mail address along with demographic, transactional and profile data such as IP address, internet domain or browser. This data is safely stored on our secure servers at https://portal.coolandcool.pk and treat is as fully confidential.If you have any queries on this, please feel free to get in touch inquiry@coolandcool.pk
The app does use third party services that may collect information used to identify you.
Link to privacy policy of third party service providers used by the app
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Security
Cool & Cool, have in place, appropriate technical and security measures to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the site, we collect your personal details on a secure server. We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
User Data Deletion
An individual has the right to erasure, also known as 'the right to be forgotten'. The principle underpinning this right is to enable an individual to request the deletion or removal of personal data where there is no compelling reason for its continued processing. you can submit request at online@coolandcool.com with user email.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2021-08-10
Contact Us
For any further query regarding your personal information privacy email us at online@coolandcool.com.By placing an order for Products through our Mobile App/Website, you are confirming that you intend to purchase our products. You place the order for your Products on the Mobile App/Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number email address). We will then send you an email confirming receipt, the details of your order and the delivery costs, if applicable will be added to the purchase price.Please note that neither completion of the online checkout process nor our confirmatory email constitute our acceptance of your order. Our acceptance of your order will take place only upon receipt of full payment from you.