Cool & Cool is strongly committed to respecting the privacy of all persons using our websites and mobile application and the protection of any personally identifiable information which we may collect on our Websites/App and use as part of our data collection process. Such personal information will be collected and/ or used in accordance with the terms and conditions of this Privacy Policy.

By placing an order for Products through our Mobile App/Website, you are confirming that you intend to purchase our products. You place the order for your Products on the Mobile App/Website by clicking the ‘Confirm Order’ button at the end of the checkout process. During the checkout process, you will be asked to complete your payment details. All fields indicated as compulsory must be completed (which includes providing us with a valid phone number email address). We will then send you an email confirming receipt, the details of your order and the delivery costs, if applicable will be added to the purchase price.Please note that neither completion of the online checkout process nor our confirmatory email constitute our acceptance of your order. Our acceptance of your order will take place only upon receipt of full payment from you.